![]() Launch an external app or a URL for incoming calls.Users will hear a chime and see a notification when a call ends abruptly, typically from poor network connection or the other caller ending the call. If call monitoring is enabled for a call queue, members and supervisors can easily monitor their queues and use call monitoring features. Enhancements for call queues with call monitoring.Users with Zoom Phone Pro licenses can use their assigned direct phone numbers to send or receive text messages (SMS and MMS). ![]()
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